Three M Trailer Rental, LLC
SMS Terms & Opt-In Policy
Last updated: November 6, 2026
1. Our SMS program
Three M Trailer Rental SMS Updates is a transactional messaging program operated by Three M Trailer Rental, LLC, serving trailer and equipment renters in Newport, North Carolina. Messages relate to a rental, a customer-service request, or a verification code you request. This program does not include advertising, promotional offers, or purchased contact lists.
- Booking confirmations, invoice/payment links, and rental agreement links
- Pickup instructions and access codes for rentals eligible for contactless pickup
- Pickup and return reminders, rental changes, and extension updates
- Responses to rental questions and customer-service requests
- Requested six-digit codes for returning-customer verification; no renter account is required
Messages do not change payment requirements, the signed rental agreement, or owner-present pickup requirements. An access code or reminder is not permission to collect an unpaid or unapproved rental.
2. Optional consent and how to join
When SMS enrollment is available, the booking form will offer a separate, optional SMS consent checkbox beside your mobile number. It will be unchecked by default and separate from rental-contract acceptance. You must actively check it to enroll in rental text updates.
Consent is not a condition of renting. Providing a phone number, choosing a preferred contact method, or signing an agreement does not by itself enroll you in this automated SMS program. If you decline texts, you can still book and arrange rental communications by email or phone.
Planned booking consent wording:
(Optional) I agree to receive transactional text messages from Three M Trailer Rental, LLC about my rentals, including booking confirmations, payment and agreement links, pickup instructions and access codes, pickup and return reminders, extensions, customer support, and verification codes I request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of renting. See the SMS Terms and Privacy Policy.
This wording is a preview, not an enrollment form. The live booking checkbox will link directly to these SMS Terms and our Privacy Policy.
3. Frequency and charges
Message frequency varies with your bookings, rental activity, and support requests. Verification codes are sent only when requested.
Message and data rates may apply. Your mobile carrier's messaging and data plan determines any charges. Three M Trailer Rental does not charge a separate SMS subscription fee.
4. Stop messages
Reply STOP to any message from this program to unsubscribe. You may receive one final confirmation of your opt-out; further program messages will stop unless you provide new consent. Opting out does not cancel a rental or remove payment or return obligations.
Contact us by email or phone if you need rental updates after opting out, have changed your mobile number, or need help enrolling again. Do not send sensitive identity documents or card details by text.
5. Help and support
Reply HELP to a program message for assistance. You can also call 252-622-7921 or email cody@3mtrailerrental.com. The phone number above is our business support contact; messages may originate from a separate SMS number.
Three M Trailer Rental, LLC
1272 Chatham Street, Newport, NC 28570
6. Privacy and consent records
We do not sell or rent mobile numbers or SMS consent. We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are excluded from any sharing for another party's own use.
Providers acting on our behalf may process the minimum information needed to store your consent, deliver messages, honor opt-outs, and operate this program. This includes our messaging provider, Twilio, and providers that host our booking and automation systems. They do not receive permission from us to use SMS consent for their own marketing.
Program records may include your mobile number, consent choice, date and time, the consent wording and form used, messages, delivery status, and opt-out history. See our Privacy Policy for data use, retention, and deletion requests.
7. Delivery and carrier limitations
Delivery depends on your carrier, device, and network and is not guaranteed. Carriers are not liable for delayed or undelivered messages. If a pickup message or verification code does not arrive, contact us rather than assuming that a rental is approved or access is available.
8. Changes and related terms
We may update these terms and will display the revised date on this page. A material change to message purposes or consent requirements will require any additional consent that applies before we send those messages. Your signed rental agreement continues to govern the rental itself.